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Transcription

To be important. So it's nice to have another voice explaining all of that. So please do read that. I think I'm going to update the new hire onboarding dock and ask all the new hires to read this as well so that we all everybody in the team is on the same page with respect to this book. Let's see reminder B Remember there's this interview spreadsheet. CS and sales have populated that with the number of customer contacts for meetings. Please do follow up on that. I want to ensure goodwill with that team and follow up promptly with meetings with these customers so that that team can see that we're taking advantage of it. 3rd reminder, we've got a little engagement survey. I'm going to run this once a month in Q3 just to take a pulse given all the change going on. Please do take a, a minute to fill it out. It's 5, you know, quick questions and then one free form where you can share whatever feedback you have. Fabian didn't receive it. I, I'm pretty sure I went through my emails. I think I got some maybe it's on my end, but I I'm happy to fill it out. But I, I I have you didn't get it. Need to get it to.

Summary

The speaker plans to update the new hire onboarding document and insists that all new hires read it for team alignment. They stress the importance of following up on the interview spreadsheet, where customer contacts by CS and sales are recorded, to ensure goodwill. Additionally, a monthly engagement survey will be conducted in Q3 to gather feedback during the ongoing changes, and team members are encouraged to participate.

Action Items

  • 1. Update the new hire onboarding document.
  • 2. Ensure all new hires read the updated onboarding document.
  • 3. Follow up on the interview spreadsheet to track customer contacts by CS and sales.
  • 4. Conduct a monthly engagement survey in Q3.
  • 5. Encourage team members to participate in the monthly engagement survey.